Beatriz Abreu
- Total activity 16
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 4
Activity overview
Latest activity by Beatriz Abreu-
Beatriz Abreu created an article,
New sub brand article for new section
New sub brand article for new section New sub brand article for new section New sub brand article for new section New sub brand article for new section New sub brand article for new section New sub...
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Beatriz Abreu created an article,
Test article from SUB brand
Test article from sub brand Test article from sub brand Test article from sub brand Test article from sub brand Test article from sub brand Test article from sub brand Test article from sub brand T...
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Beatriz Abreu created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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Beatriz Abreu created an article,
How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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Beatriz Abreu created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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Beatriz Abreu created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
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Beatriz Abreu created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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Beatriz Abreu created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...
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Beatriz Abreu created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more
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Beatriz Abreu created an article,
Welcome to your Help Center!
You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...